Delivering Solutions
As I was saying earlier, in all my clients there is this divide between business and technology.
“I’m a business guy, not a technology guy.”
“Oh, I work in IT; go ask the business folks that.”
This is not a helpful distinction.
The customer does not want business or technology or even a product. The customer just wants a solution to his problem — now. So, we all are just solution deliverers. It is not useful to think of ‘business’ or ‘technology.’
It becomes clearer each day that our job is to work together in teams, to create the knowledge needed for the next solution. To create the metaphor of what the problem really is; to envision how it might feel to have it solved. To brainstorm, to see the whole problem, to imagine how alternate solutions might fit, to transcend the constraints, and finally, to deliver quickly what the customer really needs to solve his problem, not what he said he wanted.





« « Have Compassion || Knowing where to go » »
Subscribe to this blog
Interested in a Lean-Agile-Scrum course or Workshop?
Recent Posts
Blogroll
- Agile Advice – Mishkin Berteig
- All about Agile – Kelly Waters
- Brad Appleton's ACME blog
- Brian Marick's blog
- David J. Anderson's Blog
- Esther Derby's blog
- Hal Macomber's Lean Project blog
- Henrik Kniberg's Blog
- Implementing Scrum – Mike Vizdos
- Net Objectives' Blog
- Organizational Agility – Pete Behrens
- Partnership & Possibilities – Diana Larsen
- Rachel Davies' Blog
- Scrum Log – Jeff Sutherland
- Steve Denning at Forbes
- Succeeding with Agile – Mike Cohn
- The Lean Agile Executive Blog
- Tom Peters blog
Archives
Categories
- agile
- agile business
- Agile principles
- Better Agile
- business value
- BV Engineering
- Change Management
- courses
- elements of agile style
- freedom
- Getting started
- impediments
- Innovation
- Jeff Sutherland
- Kanban
- Key problems
- knowledge creation
- leadership
- lean
- Lean Software Development
- learning
- Listings
- Little's Law
- Little's Second Law
- managing agile
- Misc
- Nokia Test
- Paying
- People issues
- Recommended reading
- Release Planning
- scaling
- Scrum
- Scrum Intro
- Scrum meetings
- Scrum roles
- ScrumButt
- ScrumButt Test
- Self-organization
- Talks
- Teams
- Uncategorized
- video
- Yogi Berra
Recent Comments
- Webinar: Intro to the Team Level Up workshop – Continuous Improvement on Webinar: Intro to the CSM Course (plus ARP workshop)
- Webinar: Intro to the CSM Course (plus ARP workshop) – Continuous Improvement on Webinar: Intro to the CSPO Course (plus ARP workshop)
- Webinar: Intro to the CSPO Course (plus ARP workshop) – Continuous Improvement on Feature Usage Statistics
- AC: What’s our Agile org approach? – Continuous Improvement on Feature Usage Statistics
- Webinar: An Introduction to the Advanced CSM Course – Continuous Improvement on Agile Carolinas: Dec 17: The Holiday Episode