Back in September, Jeff Sutherland spoke at the Googleplex in NYC. The talk includes a section on shock therapy.
The video is called “Self-Organization: The secret sauce for improving your Scrum team.” It’s about 90 minutes long. Recommended.
One key point: Shock therapy is a technique for a special and experienced coach to work with a team to help the team boot up quickly, so that the team can self-organize to a better life and hyper-productivity quickly. Like many things in Scrum, it sounds paradoxical, but is not in practice.
For an article on shock therapy, see here.